About Us
We provide organisations with the tools and expertise to maintain their databases to the highest possible standards. By improving data quality, we’re helping our clients realise the full potential of data-driven marketing, combat identity fraud and comply with regulations such as the GDPR.
Our market-leading services include the National Deceased Register (NDR), Re-mover goneaways file, the identity fraud file NDR Monitor, The UK Property File and our data processing software Intreau.
Many organisations, across a wide range of industry sectors utilise our services, including retail, financial services (banks, insurance), utilities, travel & leisure, charities and all the major data processing bureaux in the UK.

Simon McLaven – CEO
Simon was one of the two original founders of Emery McLaven Orr Limited (EMO) way back in 1985 when he helped build it into the country’s most prominent regional advertising agency groups. He presided over a successful trade sale of EMO to Creston Limited before leaving to form The Ark in 2003.
Simon passionately believes that the foundation of any successful business lies in the quality of its database and that that process starts with having clean, accurate and reliable data.

Martin Jaggard – Managing Director
Following a 21 year stint at DBG (now Merkle) Martin joined The Ark in 2006.
He has been instrumental in developing the compliance products – The Ark’s National Deceased Registerand Re-mover goneaway suppression files and Pre-mover.
Whatever the challenge Martin is up for a technical chat at any time and looks forward hearing from you.

Sue Metcalfe – Office Manager
Sue joined the Ark in August 2012 as Office Manager to cover Natalie whilst on maternity leave and has never left. Having worked in the property sector for numerous years in diverse roles was tempted by a new challenge.
When not working at The Ark, Sue spends most of her time working on her hospitality / property business. Free time is a rare commodity and is spent with her partner, daughter and three mischievous grandchildren. The incentive to visit the gym is there but somehow can’t quite make it.
Case Studies
Latest in Media
CoviDirect Mail best practice
Today more than ever, it’s critical to make sure that mailing files contain as few deceased records as possible, preferably none. The question I frequently hear is – can I do more to stop mail arriving with a recently bereaved relative?
Here are 4 things to think about when planning your data suppression:
The Ark launches new self-service data cleansing software Intreau
The Ark, The Data Quality Specialists, in conjunction with Greenstone Data Solutions has launched Intreau, a new self-service data cleansing software. Intreau has been developed to provide businesses with a quick and easy way to keep their data clean and accurate and...
Is poor data sabotaging your campaign performance?
Complacency when it comes to data suppression could be sabotaging your campaign performance and may also derail your GDPR compliance plans.